HIPAA Compliant Telehealth Software

What is HIPAA and its Purpose

HIPAA (Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides privacy and security for a safe medical process. One of the main goals is to reduce medical fraud and make sure that health information about patients is secure and restricted for any unauthorized entity.

To obtain this kind of safety, HIPAA addressed two rules, which significantly impact telemedicine. These two rules are the Privacy Rule and the Security Rule. 

The first rule refers to Protected Health Information (PHI), including name, phone numbers, medical records, address, etc., while the second rule is closely related to Electronic Protected Health Information (ePHI). 

HIPAA and Patient’s Information 

Secure Patient data with HIPPA
Secure Patient data with HIPPA

There are many advantages of telehealth, but if the platform the clinic chooses is not a HIPAA compliant telehealth platform, then many of those qualities fade away. In the absence of HIPAA, healthcare providers will not protect data, allowing it to be stolen or lost without consequences. Since HIPAA appeared, practices must control patient information access, ensuring that there are serious measures taken to protect it.

HIPAA compliant telehealth software contributes to patients’ safety, and it is an excellent benefit for the practice. Nowadays, people want to take control of their private details. Knowing that their healthcare provider uses one of the best HIPAA compliant telehealth platforms is both a relief and encouragement.

In telemedicine, HIPAA rules apply to all new services, from video conferencing and patient messaging to appointment reminders and document attaching. CaretimeMD telehealth solution guarantees protection and a clear explanation of how HIPAA works and why it is vital for your patients and us.

Our HIPAA Compliant Telehealth Platform

When choosing a telehealth platform, there are many aspects to consider. HIPAA compliance is, undoubtedly, one of the most significant ones. Thus, our platform meets HIPAA requirements, and we believe data safety a factor that shouldn’t be neglected by the care providers when they are operating online.

HIPAA Compliant Telehealth Platform

However, our telemedicine app features are diverse and include:

  • Patient registration
  • Appointments scheduling 
  • Video Meetings 
  • No Additional Provider/Patients software 
  • Send and Receive Letters
  • Progress Note
  • Patient Portal app/ Patient Portal web
  • Encounter documentation
  • Create Vital Reports
  • Insert Document
  • And, additionally: 
  • Interoperability upon request (HL7, PM & EHR integration)
  • Fax & Text Messages support 


All of these benefits obtained easily due to our tolerance for short-term contracts. We agree that several platforms bring good quality at a relatively low price, or even for free. However, it is necessary to note that many of them might not be HIPAA Compliant, such as Skype or the free version of ZOOM. While these platforms can offer some degree of protection, they still have gaps in safety and a higher predisposition to fraud.

Our HIPAA compliant telehealth platforms offer the peace that comes with safety for both healthcare providers and patients. The ease stands on the strength of HIPAA compliance, the protector of telemedicine, which is now more useful than ever. Know more about HIPAA Security and Privacy Policy

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